Please consider attending the Comcast public hearing at the next township committee meeting on Monday, July 30. Only now that they are approving the contract are they about to re-establish the Cable TV Advisory Committee, dormant for more than a decade. I suggested both of these steps many months ago but I was ignored. Imagine if they had conducted a survey of residents before agreeing to extend the contract. Imagine if they still had a Cable TV Advisory Committee to address such concerns. How old is the cable wiring to and within your home? Do you think that the township should have addressed customer concerns township-wide before offering up a 10-year extension?
But this letter is not about me or the World Cup. I complained repeatedly about the poor performance in my home, and they finally replaced their 25 year-old wiring. One told me that my $100 gold-plated, high-performance cables were the problem and replaced them with standard Comcast cables, providing no compensation for what he expropriated. One tried to put the ground on the gas pipe. As a result, there have been a whole series of Comcast service folks in my home. I guess that offsets our taxes, a good thing!īut, what’s in the contract for the customers? Are you a customer of Comcast? Do you have any concerns or complaints? Is their customer support all you want it to be? Do you feel that your concerns are being met or ignored by the company?įor years, my service was quite poor. The township even receives a nice percentage on Comcast receipts.
There are all sorts of goodies in there for the municipality and for the schools. The Hopewell Township Committee has introduced a renewal agreement for Comcast. There’s no prognosis for the return of service.
I tried the internet, which is slow but works, but Comcast’s web site is down. I have tried calling Comcast, more than dozen times, but they do not pick up.
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